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How you, your team and your clients get notifications
How you, your team and your clients get notifications

Control who gets the organisation notifications to serve your clients efficiently

Claudia King avatar
Written by Claudia King
Updated over a week ago

An Interviewee will receive a 'Started' and a 'Completed' Notification email, regardless of whether they are a part of your team or not unless they are disabled for the Bot that was used.

Your organisation always receives notification emails to let you know when someone has started an Interview and another when they have completed one. The completion email is particularly important because it includes the created document as an attachment.

How to ensure I get notifications when I do interviews

Select your name from the top right hand menu, then select 'Settings':

2. Make sure your email is loaded into the 'Notification Email' field in your profile:

How to set who gets our Organisation's notifications

1. Select your name from the top right hand menu, then select 'Settings':

2. Select your organisation from under the Organisations Settings menu on the left:

3. Update the Notification Email field with the emails that should be notified. This can be one or more. For more than one, separate each email with a comma, for example: [email protected], [email protected]

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