We understand that sometimes it isn't right for your clients to immediately receive the document when the finish an interview. 

Because of this we have an option you can select so that they don't receive the Word document in their completion email and don't see the download button. This is called 'Withhold document output'.

To withhold output, navigate to the publishing tab:

Scroll down to the 'Output options' section and select 'Withhold document output':

Note: Remember that changing this setting changes the interviewees experience, so make sure that your overview, introduction and conclusion are updated to explain your new process.